89% of consumers want to engage in conversation with virtual assistants to quickly find information instead of searching through web pages or a mobile app on their own. Chatbot has transformed the way enterprisers attend to user & system-initiated requests, worldwide. The ProMark chatbot solution allows you to deliver an on-demand, consistent, chat-like experience of interacting with a support representative without any actual human intervention.
ProMark chatbot allows you to eliminate information clutter & comes with a seamless integration process for installation on mobile or desktop. Here are some of the use-cases where ProMark chatbot can assist your business.
Attend to user & system-initiated requests, provide product recommendations based on need, process orders, track order or raise requests on orders. Automate internal employee training with chatbot that support storytelling.
Send personalized offers based on your consumer’s purchase history & loyalty
Run programs by sharing links or codes for online & offline referrals. Gratify your customers with offers to promote referrals
Provide customer service assistance & post purchase support for returns, information exchange, refund status updates, warranty activation & repair services.
Provide your customers with information on their loyalty levels, points earned, redemption options or links & relationship history.
Based on your customer’s geo location or pin code information, enable discovery and increase footfalls. Extend directional support with map location. Offer promotions based on customer location.
Share product specifications & variations (high value goods like furniture, electronics, etc.) in the form of brand or product updates & brochures with rich personalised content. Send inventory updates & availability status or accept advance orders for out of stock products
Allow your customers to share their service experience or collect market insights. Run survey or opinion polls for capturing customer feedback and data.
Based on your customer’s geo location or pin code information, enable discovery and increase footfalls. Extend directional support with map location. Offer promotions based on customer location.
Our chatbot platform provides the most sought after services and features that are required for a convenient and delightful customer experience.